Our Remodeling Process

Unsure What Comes Next In Your Remodel? Our Process Brings Clarity

Get to know the Step-by-Step behind the Magical Transformation

At American Contractor Group, we believe every successful home remodeling project begins with a clear, reliable process. Our ACG Customer Experience™ outlines each phase of your remodel from the first call to the final walkthrough so you always know what’s happening and what to expect. Every detail is built around transparency, craftsmanship, and communication.

Our Step-by-Step
Remodeling Process

Consultation & Inspection

Your project begins with a same-day response from our team. We schedule a convenient on-site consultation to discuss your goals, take measurements, and explore ideas. Whether you’re planning a home addition, kitchen renovation, or full remodel in Johnson City, TN, we start by building trust and clarity.

Transparent Estimate & Scope Review

Within 24 hours, you’ll receive a comprehensive estimate outlining every line item. We highlight potential change-order areas upfront so there are no hidden costs or surprises. Our clients choose ACG because we believe in honesty before hammers ever swing.

Contract & Scheduling

After approval, we finalize your contract and confirm your project schedule. You’ll also receive our Pre-Start Home Care Plan, explaining how we’ll protect your home, floors, and furnishings throughout construction.

Construction & Daily Communication

Once construction begins, our veteran-owned and criminal-free crews deliver quality craftsmanship with respect for your home. You’ll receive a short daily text and photo update showing what was completed, what’s next, and any key notes from your foreman.

Weekly Tidy & Weekend Reset

Cleanliness is part of our culture. Each week, our team performs a deep tidy and weekend reset to keep your living space comfortable during construction. For families who remain at home during a remodel, this thoughtful step makes the process much smoother.

Final Walkthrough & Re-Entry Kit

When the project is complete, we walk through every detail together to ensure everything meets your expectations. Before we leave, you’ll receive your ACG Re-Entry Kit, which includes touch-up supplies and a scent neutralizer, helping your space feel refreshed and ready to enjoy the moment we pack up.

The ACG Customer Experience™ Promise

Choosing American Contractor Group means partnering with a remodeling contractor that values integrity, communication, and accountability from start to finish.

You can expect prompt communication and same-day responses to inquiries, transparent pricing with no hidden fees, clean and organized job sites, consistent daily updates, and lasting results backed by a company that finishes every project strong.This commitment is what makes us the most trusted remodeling company in Johnson City, TN, proudly serving the Tri-Cities and surrounding East Tennessee communities.

This commitment is what makes us the most trusted remodeling company in Johnson City, TN, proudly serving the Tri-Cities and surrounding East Tennessee communities.

Trusted Remodeling Contractor in East Tennessee

When you choose a contractor, you don’t just want promises — you want proof. That’s why we let our customers do the talking. Homeowners and property managers across Johnson City, Kingsport, and Bristol trust American Contractor Group (ACG) for their most important projects.

Ready to Experience a Better Remodeling Process in Johnson City, TN?

If you’re searching for a home remodeling contractor in Johnson City, TN who values reliability, communication, and quality, it’s time to work with American Contractor Group. From home additions and kitchen remodels to complete property renovations, our disciplined approach delivers results you’ll be proud of.

Contact us today to schedule your free consultation and see why homeowners across East Tennessee trust the ACG Customer Experience™ for their next remodeling project.